You may request cancellation before an order enters processing. Requests are reviewed against the order’s stage and the work already completed.
Customized, made-to-order and bespoke work may not be cancellable once customization or production begins. Personalized and custom goods are generally non-returnable unless they arrive damaged, defective, or materially different from the confirmed specification.
Where a refund is approved after review, it is returned through the applicable payment method.